Terms of Service

Adding something to your basket and paying is an offer to buy. Your order is accepted when we send you an order confirmation email. If we cannot accept it — the item is out of stock, we cannot ship to your address, or the listing was wrong — we will tell you and refund you in full.

Prices are in US dollars and include shipping. We take payment at checkout through Stripe; we never see or store your card number.

We try hard to keep prices and product details accurate, but mistakes happen. If a genuine pricing or description error means we cannot fulfil an order at the stated price, we will contact you to confirm whether you want to continue at the corrected price or receive a full refund. We will not charge you a higher price without your agreement.

Any taxes or import duties charged by your country are your responsibility.

Discount codes may be limited by expiry date or number of uses, and can be withdrawn at any time. One code per order unless stated otherwise. Codes have no cash value.

You are responsible for keeping your password to yourself and for activity under your account. Tell us promptly if you think someone else has access. You can close your account at any time by contacting us.

If you post a review, you confirm it reflects your genuine experience of a product you bought. Please do not post anything unlawful, abusive or misleading, or anything that is not yours to post. We may remove reviews that breach this, and we may keep a review published after you close your account.

Please do not attempt to break into, overload, scrape or interfere with this site or the systems behind it, and do not use it to break the law. We may suspend access where we reasonably believe this is happening.

Our products are aftermarket accessories, not manufacturer parts, and are not affiliated with or endorsed by any vehicle manufacturer unless we say so. Photographs are illustrative and colours can differ between screens. It is your responsibility to check that an item fits your vehicle and to fit it safely.

Cancellations, returns and refunds are covered in our Refund & Return Policy, which forms part of these terms.

Nothing here limits liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit — and if you buy as a consumer, your statutory rights are unaffected by these terms.

Beyond that, our liability for any order is limited to what you paid for it, and we are not liable for indirect or consequential loss such as lost time, lost profit, or damage caused by fitting a product incorrectly.

We may update these terms; the version in force is the one published when you place your order. Questions go to orders@optimaitech.com or the contact form.